Privacy Policy

1. Information We Collect

We collect personal and medical information necessary to provide healthcare services, including:

• Personal information (name, address, phone number, email)
• Medical history and health information
• Insurance and payment information
• Appointment and visit records

2. How We Use Your Information

Your information is used to:

• Provide medical care and treatment
• Schedule and manage appointments
• Process medical aid claims and payments
• Send appointment reminders and health updates
• Improve our services and patient care

3. Data Protection & Security

We implement comprehensive security measures to protect your information:

• Encrypted electronic medical records
• Secure payment processing
• Access controls and authentication
• Regular security audits and updates
• HIPAA compliance and certification

4. Privacy Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Receive a copy of your records
• Request restrictions on use of your information
• Opt-out of marketing communications

5. Sharing Your Information

We may share your information only when:

• Required by law or medical emergencies
• With your explicit written consent
• With insurance companies for billing purposes
• With healthcare providers coordinating your care

6. Cookies & Website Analytics

Our website uses cookies and analytics to improve user experience. You can disable cookies in your browser settings. We use Google Analytics to track website usage patterns anonymously.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or by posting the updated policy on our website.

8. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at: